A crisis doesn’t only effect customers, it directly effects your staff. It’s your staff that has to communicate with angry, scared customers – calming their fears and resolving their problems. It’s your staff that needs to keep their cool, show empathy and have crazy amounts of patience. In Part 1 of this four-part series weRead More
Read MoreWhat's Your Story?
Footer
Memberships
10 to 1 Public Relations
TwitterYoutubeFacebookInstagram